Dog Wellbeing Technician

At the Guide Dogs we believe in the life-changing power of guide dogs. We’re looking for a compassionate and dedicated Dog Wellbeing Technician to play a key role in ensuring our dogs receive the specialist care they need while they prepare to support people with sight loss in leading confident, independent lives.

In this hands-on role, you’ll be responsible for the day-to-day care of a group of dogs at our site, ensuring their health and wellbeing needs are met to the highest standards. From managing routine husbandry to monitoring behavioural development, your work will directly support our dogs as they progress through their training journey. You’ll work in line with national wellbeing procedures, deliver specialist healthcare support, and ensure any concerns are identified and acted upon swiftly.

Your role will also involve working closely with volunteers and colleagues, offering guidance, technical input, and mentorship to help them succeed in their roles. You’ll support dog fostering and wellbeing volunteers, deliver training and education on routine canine healthcare, and communicate important updates to internal and external stakeholders, including guide dog owners. Whether you're interpreting health data to identify local trends, transporting dogs for appointments, or helping a volunteer feel confident in their role, every day will be varied and full of purpose.

We’re looking for someone who is passionate about animal care, confident working with dogs of all temperaments, and capable of supporting both people and animals with empathy and expertise. You’ll need to be observant, organised, and proactive, with great communication skills and a strong commitment to animal welfare.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.  

This role will be based on site at our Redbridge office, working closely with a team of Wellbeing Technicians. You’ll be working 27.5 hours per week on a rota basis covering Monday to Sunday. Shifts will be between the hours of 7am and 9pm with the requirement to cover 1 in 3 weekends.

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected].

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.