Family Outreach Events Officer - South

Pawsome Careers - Make Every Day Meaningful 

Come and join us as a Family Outreach Event Officer and be part of something life‑changing - helping people with sight loss live the life they choose.

As a Family Outreach Events Officer at Guide Dogs, you’ll provide information, advice and guidance services to parents, carers and families of Children and Young People with a vision impairment through a planned programme of national and regional events and activities. Our Family Events Officer’s play a huge part in ensuring everything we do enabling families of children and young people with a vision impairment the chance to take a break, broaden their experiences, seek appropriate professional support and meet others in a similar situation

This role is offered on a hybrid basis Monday – Friday requiring regular travel within the region, and some UK-Wide to recce and deliver events, with additional travel to attend meetings. It is expected that travel will take place approximately 3–4 times per month.

Due to the nature of the role, events are often delivered at weekends. Therefore, there will be a requirement for weekend working, with time off in lieu (TOIL) provided in accordance with organisational policy.

Key Responsibilities:

• Acting as a Subject Matter Expert, advise other members of the wider CYPF workforce in the planning, marketing, administration and compliance of regional events.

• Responsible for the annual family event calendar which is run throughout the UK & Northern Ireland as part of the service delivery targets for the Family Events service.
• Plan, market, carry out and evaluate all event activities. 
• Prepare, manage and be accountable for individual budgets for each event, ensuring that all activities come within budget 

• Ensure that suppliers of goods and services are appropriately sourced and managed through the procurement and finance processes.
• Demonstrate a high level of technical knowledge within this professional field and be responsible for Health and Safety risk assessments at all events.

You: 

You’ll have a confident and collaborative approach to planning and delivering events, working within a budgetary framework. You’ll thrive in a collaborative and innovative environment with a dedicated focus on making a difference.

You will be able to establish and develop person-centred, professional relationships with families, helping to transform lives and support independence for people with sight loss. You’ll act with integrity and honesty in everything you do.

Skills and Competencies:

• Ability to liaise effectively with other professionals/agencies.

• Experience of working with families and children with a disability.
• Experience of creating an inclusive environment for people with a disability.
• Understanding of how compliance factors such as data protection, safeguarding and health & safety are applied to a practical situation
• Effective verbal and written communication skills, including presentation skills.

Benefits:

We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make. 

• 26 days annual leave. After three years of continuous employment, this increases to 28 days plus bank holidays. 

• Real Living Wage Employer 

• Flex pot - equal to a proportion of your annual salary to use on our wide variety of flexible benefits  

• The option to buy and sell annual leave 

• Discounts and cash-back scheme 

• Excellent pension scheme (We will match your pension contributions plus 2% up to a maximum of 9% employer contribution) 

• And lots more! 

For high volumes of applications, we reserve the right to close adverts earlier than advertised.  

Our Commitment to Diversity and Inclusion:  

Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.   

How to apply: 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.  Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier.  We cannot offer visa sponsorship at this time.  

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions. 

If you choose to use AI tools to assist in completing your application, please use them appropriately.  We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes!  You can find our full statement on the use of AI to complete applications on our careers website. 

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected]. 

Safer recruitment: 

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service. 

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.