Single Gifts Campaign Executive (Marketing Executive)

Guide Dogs - Be Part of Something Life‑Changing

Come and join us as a self‑motivated and purpose‑driven Single Gifts Marketing Campaign Executive known as a Single Gifts Campaign Executive and be part of something life‑changing - helping people with sight loss live the life they choose.

As a Single Gifts Campaign Executive at Guide Dogs, you'll support the delivery of Single Gifts campaigns across acquisition and supporter development, ensuring activity is delivered on time, within budget, and to a high standard. You'll play a key role in managing processes, working with internal and external stakeholders, and supporting continuous improvement through reporting and analysis. The Single Gifts Campaign Executive will be an expert in administration, organisation, stakeholder management, and balancing competing priorities in a fast-paced environment. Our Single Gifts Campaign Executives play a huge part in ensuring everything we do enables us to deliver on our purpose and exceed expectations.

For this role you'll be working 35 hours per week, worked 9am - 5pm, Monday to Friday. We are looking for you to attend the office at least 1 day per week including each Thursday for a team day.

Key Responsibilities

• Assist the delivery of campaigns and loyalty activity, delivering on time, to budget and maximising response and value. Circulate artwork and content for approval and put together feedback for subsequent rounds. Raise purchase orders and manage invoices.
• Manage the delivery of the loyalty communications, to time and on budget, making and implementing recommendations for improving the scheme and processes.
• Maintain up to date and accurate files for all campaigns to enable historic tracking of the performance of each campaign to inform for future activity.
• Undertake post campaign analysis, producing wrap up reports and making recommendations for campaign improvement.
• Work with suppliers to ensure quality work is delivered, within the defined schedule and at a competitive cost.
• Work with the Online team and External Lottery Manager to ensure regularly updated content on the Cash and Raffle sites.
• Work with other Guide Dogs teams to ensure the smooth delivery of Single Gifts activity, and to promote the team positively within the organisation.
• Manage general queries from internal departments, supporters and members of the public on the Cash and Raffle scheme.

You

You’ll have a proactive and organised approach to managing processes, administration, and stakeholder relationships. You’ll enjoy working in a busy and collaborative environment, with a dedicated focus on delivering high-quality work and balancing multiple priorities, whilst being committed to supporting colleagues, engaging supporters, and achieving the best possible outcomes. You’ll act with integrity and honesty in everything you do.

Skills and Competencies

• Educated to GCSE Grade C or above in English and Maths or equivalent (QCF level 2 / SQCF level 5).
• Proven experience of working in a busy environment with a successful track record of delivering against competing priorities.
• Proven administration experience.
• Experience of effectively working with a number of different teams and/or suppliers.
• An understanding of administrative systems.
• Demonstrable understanding of direct marketing principles and techniques.
• Competent in Microsoft Office including Excel, Word and PowerPoint.

Benefits

We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make.

• 26 days annual leave. After three years of continuous employment, this increases to 28 days plus bank holidays.
• Real Living Wage Employer
• Flex pot - equal to a proportion of your annual salary to use on our wide variety of flexible benefits
• The option to buy and sell annual leave
• Discounts and cash-back scheme
• Excellent pension scheme (We will match your pension contributions plus 2% up to a maximum of 9% employer contribution)
• And lots more!

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Our Commitment to Diversity and Inclusion

Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

How to apply

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.  Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier.  We cannot offer visa sponsorship at this time.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions.

If you choose to use AI tools to assist in completing your application, please use them appropriately.  We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes!  You can find our full statement on the use of AI to complete applications on our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected].

Safer recruitment

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.