Employee Access Assistant / Support Worker

Posted on 24/03/2025

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Vacancy ID:
146
Advertising End Date:
06 Apr 2025
Internal Advertising End Date:
06 Apr 2025
All Locations:

Not Specified
All Locations is a required field
All Teams:

Not Specified
All Teams is a required field
Salary
£15,600 per annum + £1,785 Redbridge allowance
Contract Type:
Permanent
Directorate:
Operations
Hours Per Week:
25
Contract Duration:
Not Specified

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Employee Access Assistant / Support Worker

About The Role
Join the Guide Dogs team and make a difference in the lives of people with visual impairments! We are currently looking for a dedicated and compassionate Support Worker / Employee Access Assistant to support the Dog Training Support Coordinator at our Redbridge site.

This is a fantastic opportunity to support a Guide Dogs Employee, enabling them to perform their daily tasks effectively and efficiently. As an Employee Access Assistant, you’ll play a vital role in building a close, trusting relationship with the person you support, helping them achieve their goals and making a positive impact on their day-to-day life.

We’re looking for someone with excellent communication skills, flexibility, and a person-centred approach. Your ability to work closely with the supported individual, demonstrate empathy, and use initiative will be key to your success in this role.

This role will be based on site at our Redbridge office, working closely with and supporting the Dog Training Support Coordinator. You’ll be working 25 hours per week, we have flexibility with start and finishing hours. Our core hours are 9-5, however there may be times when required to start or finish later.

Your Responsibilities:
- Supporting a Guide Dogs Employee to ensure they can perform their daily duties smoothly and efficiently.
- Developing a close, supportive working relationship with the individual, maintaining confidentiality and sensitivity.
- Using your organisational and communication skills to help with tasks like note-taking and other support needs.
For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

By joining Guide Dogs, you’ll be part of an organisation that has a positive impact on thousands of lives. You’ll work in a supportive, rewarding environment where your efforts are truly valued.
About You
About Us
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

How to apply

You may have particular needs to be able to complete your application, If you would like support please contact our Recruitment Team on 0118 3540345 or [email protected]

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.