Digital Learning Content Specialist

You’re passionate about creating engaging digital learning content that enhances individual and organisational capability and thrive in a collaborative environment, where you can apply your expertise in instructional design and digital learning technologies.

As a Digital Learning Content Specialist, you’ll support the development of high-quality digital learning materials that align with Guide Dogs' strategic goals. Working closely with subject matter experts and stakeholders, you’ll design engaging, accessible, and interactive learning content that meets the needs of diverse learners. Your role will ensure that digital learning materials are intuitive, effective, and contribute to a culture of continuous development.

You’ll create and design SCORM-compliant e-learning modules, animations, video tutorials, and educational materials using tools such as Articulate Storyline, Articulate Rise, and Vyond. By incorporating best practices in instructional design, you’ll develop learning solutions that are interactive, accessible, and engaging.

You’ll ensure content is developed in line with organisational learning strategies, working collaboratively with stakeholders to gather insights and feedback. Supporting the administration of learning systems, you’ll track content performance, provide recommendations for improvement, and ensure that digital learning solutions remain aligned with user needs.

With a focus on user experience and accessibility, you’ll ensure that all digital learning materials are created with a person-centred approach. Reviewing analytics and learner feedback, you’ll refine content and optimise digital learning delivery to enhance engagement and effectiveness.

To excel in this role, you’ll have extensive experience in digital learning design and content creation, with expertise in Articulate 360 Suite, including Storyline and Rise, as well as Vyond. A strong understanding of modern learning methodologies, including microlearning, video-based learning, and digital learning networks, is essential.

A qualification in Learning and Development (CIPD or equivalent) or relevant workplace experience is required along with SCQF Leve9 or VQ Level 4 or equivalent in a relevant subject or postgraduate/professional qualification with relevant formal training or equivalent professional experience.  You should be proficient in learning management systems (LMS) and learning experience platforms (LXP), with a comprehensive understanding of e-learning content standards such as SCORM and xAPI.

The ability to manage multiple projects simultaneously, work collaboratively with stakeholders, and analyse learning data to inform future strategies will be key to success in this role. Strong communication and problem-solving skills will ensure that digital learning content is effective, engaging, and aligned with organisational objectives.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.  

We value in-person collaboration with our teams and those we support, so some national travel to take part in teams meetings and events is required for this role. This is a full time role working 35 hours per week, across Monday to Friday. We support hybrid working arrangements, so you have flexibility to work in a way that’s best for you. 

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected].

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You’ll also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions. 

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you’ll need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you’ll be required to undergo an enhanced DBS check and sign up to the DBS update service.