The Clinical Standard Lead helps people with sight loss to live the life they choose by ensuring the highest standards of dog welfare, veterinary care, and biosecurity across all Royal College of Veterinary Surgeons (RCVS) accredited sites nationally. The role oversees compliance with RCVS accreditation requirements, veterinary clinics, clinical operational standards, and safeguards the health and welfare of our Guide Dog population. Working closely with Dog Supply and Partnership Operations Managers, the role drives continuous improvement in clinical governance, welfare practices, and biosecurity to support the successful breeding, training and placement and of dogs.
This role will be homebased with a national remit and frequent travel across all our locations.
We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
More details can be found in the attached candidate pack and job description.
Candidate requirements
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;
Essential
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Registered Veterinary Nurse (RVN) qualification.
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Management or leadership qualification Level 3 or equivalent qualification/experience.
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Proven experience in a managing clinical standards and compliance within veterinary practice.
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Demonstrated experience of conducting audits and implementing actions.
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Experience in maintaining clinical standards and compliance.
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Experience in using veterinary practice management software.
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Experience in writing Standard Operating Procedures and processes.
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Proven experience managing and supervising a team across multiple sites.
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Proven experience in dog welfare standards
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Proven understanding of RCVS and Veterinary Medicines Directorate (VMD) standards and their application in practice.
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Demonstrable knowledge of clinical procedure and protocols.
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Demonstrable knowledge of safeguarding and health and safety.
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Strong knowledge of animal welfare legislation and best practice.
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Strong knowledge and understanding of Biosecurity.
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Excellent Microsoft Office skills with demonstrable ability to use Word, Outlook and Excel.
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Excellent organisational and planning skills with the ability to manage multiple priorities.
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Strong analytical and reporting skills.
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Strong communication and interpersonal skills.
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Ability to influence diverse stakeholders.
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High level of organisation and time management skills.
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Training and facilitation skills for delivering workshops and training.