Senior Facilities Coordinator

Guide Dogs - Where Every Role Makes a Difference

Come and join us as a self‑motivated and purpose‑driven Senior Facilities Coordinator and be part of something life‑changing - helping people with sight loss live the life they choose.

As a Senior Facilities Coordinator, known at Guide Dogs as a Senior Workplace Services Coordinator, you’ll lead the delivery of safe, cost‑effective, and fit‑for‑purpose workplace and facilities management services for all building users at our Leamington site. The Senior Facilities Coordinator will be an expert at ensuring that the working environment meets all relevant building, environmental, and health and safety legislation. Our Senior Facilities Coordinator’s play a huge part in ensuring everything we do enables us to deliver on our purpose and exceed expectations.

This role will be based on site at our Leamington office, you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. 

Key Responsibilities

• Lead and manage the Workplace Services team, setting clear objectives, delivering regular 1‑to‑1s, and supporting performance and professional development.
• Oversee day-to-day site operations, including reception services, meeting rooms, space utilisation, and ensuring a high-quality workplace experience for all site users.
• Manage the delivery of compliant hard and soft facilities management services, ensuring statutory compliance, effective contractor management, and accurate record keeping.
• Ensure safe, secure, and efficient building operations, including HVAC and building management systems, site security, access control, CCTV, and visitor management processes.
• Act as site lead for health, safety, and risk management, including risk assessments and business continuity planning.
• Manage site budgets and financial controls, overseeing Workplace Services spend, purchase orders, forecasting, and supporting annual budget planning with the Regional Manager.

You

You’ll have a proactive, hands-on approach to facilities management. You’ll enjoy working in a busy environment with a dedicated focus on high‑quality service delivery, whilst being committed to creating a safe, efficient and inclusive workplace for all. You’ll act with integrity and honesty in everything you do.

Skills and Competencies

• Educated to a minimum of GCSE or equivalent (GCF level 3/SQCF level 6-7 level 2 / SQCF level 5)
• Desirable - Member status of a professional Facilities Management body e.g. Institute of Workplace Facilities Management (IWFM)
• Experience managing a small site-based facilities/workplace team.
• Experience in facilities management delivery through a mix of in-house and outsourced service provision at a single site with multiple buildings.
• Experience managing on-site health and safety compliance including the completion of inspections and compliance with risk assessments.
• An understanding of technical building management/control and physical security control systems.
• An understanding of facilities management/workplace best practice management principles.
• An understanding of the Health & Safety at Work Act 1974, associated Regulations and Approved Codes of Practice relevant to the workplace.

Benefits

We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make.

• 26 days annual leave. After three years of continuous employment, this increases to 28 days plus bank holidays.
• Real Living Wage Employer
• Flex pot - equal to a proportion of your annual salary to use on our wide variety of flexible benefits
• The option to buy and sell annual leave
• Discounts and cash-back scheme
• Excellent pension scheme (We will match your pension contributions plus 2% up to a maximum of 9% employer contribution)
• And lots more!

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Our Commitment to Diversity and Inclusion

Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

How to apply

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.  Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier.  We cannot offer visa sponsorship at this time.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions.

If you choose to use AI tools to assist in completing your application, please use them appropriately.  We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes!  You can find our full statement on the use of AI to complete applications on our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to [email protected].

Safer Recruitment

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.